Privacy Policy

Privacy Policy

Introduction

Welcome to Plumbing Wodonga’s online presence at https://plumbing-wodonga.thebestlocalpro.com. We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy provides detailed insights into how we handle the personal data of our visitors, customers, and authorized users. By using our website or services, you agree to the practices described herein, in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Protection Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, applications, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before engaging with any such external resources.

Processing Activities

This policy outlines the types of interactions we engage in and the data collected during these processes:

  • Authorized User Activities: When you use our applications or services as an authorized user, we may collect information necessary for service provision and account management.
  • Website Visits: If you visit our websites, we may track your interaction through analytics tools, log files, and cookies to improve user experience and site functionality.
  • Communications: We communicate with users through newsletters, emails, phone calls, or SMS messages, which may include personalized content based on user preferences.

Personal Data Collection

Plumbing Wodonga collects various categories of personal data for different purposes, ensuring transparency in our data collection practices:

  • Account Information: Includes user names, email addresses, and passwords required for account creation and access.
  • Payment Information: Credit/debit card details, billing addresses, and payment transaction records for processing purchases or services.
  • Financial Information: Bank account numbers, investment portfolios (if shared), and financial status data (in aggregated form).
  • Purchase Information: Details of products or services bought from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and browser types to enhance user experience and personalize content.
  • Location Data: GPS coordinates or location data provided by users when they interact with our geolocative services.
  • Feedback: User-provided reviews, ratings, comments, and responses to customer surveys or feedback forms.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless services.
  • Product Information: Details about products viewed, searched for, or purchased on our e-commerce platform.

We collect this data through direct user input, automated tracking technologies (such as cookies), and third-party service providers who assist in our operations.

Cookies

Cookies are small text files stored on your browser by our website to enhance your browsing experience:

  • Strictly Necessary Cookies: Essential for navigating the site, remembering login credentials, and providing security services.
  • Preference Cookies: Remember user preferences, language settings, and ad customization.
  • Analytics Cookies: Track visitor behavior and preferences to improve service quality and performance.

Users can control cookie usage through their browser settings, but please note that disabling certain cookies may impact your experience on our site.

Your Rights

Depending on your location, you have specific rights regarding personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for deletion of your personal data in certain circumstances.
  • Restriction: Limitation on how we process your data while adhering to legal obligations.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Ability to object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or have any data-related queries, please contact our privacy team at [email protected] or through written correspondence to our registered address.

Changes to Policy

Plumbing Wodonga reserves the right to update this Privacy Policy as necessary to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any privacy-related inquiries, requests for data correction or deletion, or if you have any questions about this policy, please reach out to our dedicated privacy team: